Ace Bowers
Ace Bowers Customer Success Manager
Insights

Customer Success vs. Service – When Customer interactions become proactive

Unless you’ve been living under a rock for the last 5 years, I’m sure you’ve heard the term “customer success”

Ace Bowers
Ace Bowers Customer Success Manager
Insights

5 Customer Success Lessons and Stories from CSS 2018

There were so many valuable insights from CSS 2018 that my only frustration about the event was that I couldn’t

Ace Bowers
Ace Bowers Customer Success Manager