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Alek

Alek
Alek is a Marketing Manager at SendBird. He received his Ph.D. in English Literature at UC Berkeley in 2017 and B.S in Mechanical Engineering before that. He loves to see problems clearly, find solutions, and tell great stories about them.

Recent Posts

SendBird adds SOC2 Type 2 Report to HIPAA, ISO27001, and GDPR in less than a year

SendBird is elated to announce that it has received a SOC2 Type 2 report for successfully completing the SOC2 examination, demonstrating to its customers that it upholds the highest standards for the ...
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SendBird announces HIPAA compliant in-app messaging

SendBird is proud to announce that its chat and messaging platform is now HIPAA compliant.
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Virgin Mobile UAE on track to fully digitize customer support using SendBird

Since Virgin Mobile UAE is a fully digital brand, its goal is to deliver the best customer experience to its customers through a fully digital and, ultimately, extremely convenient support product. ...
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Why Online Communities and their users are seeking real-time chat

Online communities are confronting an interesting problem: how to defend against messaging apps like Slack and Discord, while maintaining the core of their community activity - typically forum ...
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In-app messaging for on-demand apps: Transparent communication on demand

In an ideal situation, the on-demand experience requires little communication. There’s no waiting, no mistakes on an order, no software or technical issues, no traffic, no miscommunication - ...
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How in-app messaging can help marketplaces achieve liquidity

Since connecting supply-side and demand-side is the fundamental task of marketplaces, it’s easy to see why in-app messaging complements this market so well. Nothing else so directly connects and ...
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Product Comparison: SendBird Chat and Messaging vs. Layer

When searching for an in-app chat and messaging SDK, you might compare SendBird and Layer's chat. Although Layer is an older company than SendBird, their improvements in technology have not matched ...
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Chatbot platform tools - The messaging and bot interface, Part 1

There are a lot of chatbot platforms for building and developing chatbots. But the next step - where you place your chatbot - is an often ignored consideration. Every chatbot needs a messaging ...
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SendBird Feature Update - July 11, 2018

Our engineers have been hard at work adding a ton of new features, but, unfortunately, you may not have known it because the features haven’t always been updated in our documentation. We’re changing ...
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How messaging could revolutionize online real estate marketplaces

Online real estate marketplaces are entering the on-demand economy. Communication will have to travel at the speed of consumer demand, so that real estate could capture leads at their highest intent ...
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