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Alek

Alek
Alek is a Marketing Manager at SendBird. He received his Ph.D. in English Literature at UC Berkeley in 2017 and B.S in Mechanical Engineering before that. He loves to see problems clearly, find solutions, and tell great stories about them.

Recent Posts

How to use the moderation tools in SendBird's dashboard

SendBird’s moderation tools allow you to monitor and regulate the conversation in both open and group channels.
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SendBird wins a 2018 DEVIES Award for Innovation in API Infrastructure

We’re both honored and excited to announce that SendBird received a 2018 DEVIES Award for innovation in API Infrastructure. Since we strive daily to be the world’s No. 1 chat API, we’re thrilled to ...
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How to use Multiple User Accounts & Roles on SendBird

We are excited to announce a new feature on the SendBird dashboard: Multi-User Accounts & Roles. You’ll also notice our dashboard’s new look. We’ve made a few improvements based on customer feedback, ...
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Top 4 tech unicorns in APAC powered by SendBird's chat API

SendBird is a tech startup first founded in Korea. We’ve since moved our headquarters to the Silicon Valley, but we’ve retained our R&D office in Seoul, Korea. Now we power conversation and live ...
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Top 5 Predictions for Internet Video Streaming in 2018

  1. The FCC’s plan to repeal the 2015 Open Internet Order and net neutrality will be stalled in court, and consumers will watch cable and telecom companies like hawks
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2018 will propel direct-to-consumer sports streaming into a global standard

2018 will launch live sports streaming solutions into a global broadcasting standard. But it begs the question: if DTC sports streaming becomes the standard, how will each broadcaster differentiate ...
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27 insights about Chatbots from Customer Contact Week's Special Report

Customer Contact Week (CCW) recently released a special report on Chatbots. It details how businesses could implement chatbots in ways that are good for both business and customers, both automation ...
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Engagement strategies for direct-to-consumer streaming services and live sports

By directing resources to direct-to-consumer streaming services, sports media launches a parallel growth strategy to its extremely lucrative TV business. It's a bid to personalize and optimize the ...
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SendBird breaks into the 25 best Messaging and Chat apps

GetApp, a platform for discovering apps and software for businesses, ranked SendBird among the 25 best messaging and chat apps and softwares for Q4 2017. We ranked 25th overall. Although we hope to ...
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Top Retail Trends from Retail West 2017

“The Other Big ‘A’ in E-Commerce.” That was the keynote to Retail West. And it hints at the latest concern in the Retail sector. That “A” is not Amazon. It’s Alibaba. But we know it may as well be ...
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