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How chat API boosts customer retention in mobile apps

Ever since the precipitous rise and fall of “app installs,” or acquisition, as the main metric for mobile companies, product owners and marketers have focused their efforts on customer retention. ...
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Messaging: The digitization of human interactions.

Over the years, we've witnessed a growth of an industry like no other: smartphones. The device adoption surpassed anything we've seen in the history of technology, and the single most popular app ...
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Brace for impact from the march of mega messengers!

This is a repost of our original article on ITProPortal It was not long ago that Chris Messina wrote a centerpiece on 2016 being the year of conversational commerce. It was a welcome and accurate ...
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How to build an Android chat app using a chat API

Once the exclusive realm of large tech companies, messaging apps are becoming more ubiquitous because of the rise of chat API. This tutorial will enable you to create a messaging app from scratch, ...
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A Guide to Writing API Documentation

Sharing innovative code has benefited software development since its inception. However, developers often overlook the documentation that accompanies code.
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Android Chat Tutorial: Building a Messaging UI

Despite their growing prevalence, chat and messaging apps continue to be tedious to implement. Official documentation is non-existent, while unofficial tutorials are scarce and generally outdated.
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In-App Chat and Messaging Planning Guide: Use Cases and Best Practices

We began the first two chapters of in-app chat planning guide with chat platform fundamentals and characteristics of chat and messaging. This article will cover the third chapter of in-app chat and ...
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In-App Chat and Messaging Planning Guide: Where Should We Start?

Recently, the words conversational interface, conversational UX, in-app chat, and many other variations of them have been ringing in my ears more than ever before. Nowadays, it is not an exaggeration ...
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SendBird Feature Update - Feb. 16, 2017

A long-awaited update to SendBird's features As both a company and a service, SendBird is constantly evolving. We’d like to share the new things we’ve been working on over the past few weeks!
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Chat API and messaging SDK, how to pick the right one for your company

It is now a matter of choice As SaaS-based development tools have grown prevalent and have become an industry norm, a rich variety of front and back-end third party tools have emerged, taking care of ...
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