SendBird 3.0 the new in-app chat development tool is here!
SendBird 3.0, the new in-app chat SDK and API
SendBird 3.0 is here! We are excited to bring our years work to light and are eager to see the performance, integration and implementation improvements from SendBird 3.0 help our customers embolden their service. We are back with faster chat API and richer and fuller messaging SDK to help implement in-app chat with a top-notch integration experience. In addition, SendBird 3.0 is augmented with new features that enable new ways of communication previously unavailable. Better yet, SendBird 3.0 is a free upgrade!
Our goals for SendBird 3.0
Introduce new features to enable new types of in-app chat
Rigorously improve performance
Make integration easier (than ever before)
New features in SendBird 3.0
Send admin messages and marketing messages to end users
Monitor contents of group channels and open channels through our new Dashboard. Mute and deactivation supported on client UI
Simultaneous multi-channel communication
Supports same time, shared connection in multiple group channels and open channels without hopping around channels
Automatically generates thumbnail images for attachments, rendered in chat bubbles
Supports auto translation of messages in more than 20 different languages.
Forwards all messages to client’s designated servers
What we have been focusing on to improve for SendBird 3.0
One of our core focus was to improve performance. We frequently roll out performance improvement regardless, however, this time we were able to make major restructuring to significantly improve SendBird’s performance.
2x faster initial connection
Optimized SSL connection and user authentication
20% increase in delivery speed
More efficient message queuing introduced
10x more delivery capacity per server instance
Completely rewrote edge/api server codes from scratch
The second part of our focus was to increase integration speed and reduce integration steps to make SendBird 3.0 an exceptional experience. Now, you can begin testing SendBird integration within minutes.
Minimized integration code to as few as 20 lines
Friendlier SDK interface and simpler class structure
Additional package manager support for Carthage and Npm (and more to come soon!)
Platforms we currently support
Spring 2017 updates to come
Offline messaging support
Preload messages even without connection
Customer support admin tool
Supports all functionalities needed for customer support and business to customer communication