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HIPAA, privacy, and the future of healthcare communications solutions

The recent calls at Davos for global oversight of Tech companies; General Data Protection Regulations (GDPR) in the EU; Facebook’s cascading privacy blunders and the resulting FTC investigation; ...
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Build vs Buy: Build chat from scratch or jump start with a chat API and SDK

  You’ve been thinking about building chat in your application, and you’re trying to decide if you should build your own chat from the ground up or utilize a chat API or SDK to build your chat.
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Conversational banking - How KB is shaping the future of banking

How did a seemingly small idea - replacing SMS with IP-messaging in a banking app for a developing country - lead to the fundamental transformation of digital banking built on chat as a platform?
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Importance of Messaging for Online Marketplaces

For online marketplaces, messaging has become a pivotal component for logistics, communication, retention, sales and customer support. While some companies have transitioned to integrating their ...
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How to choose between SendBird and Firebase

SendBird endorses Proof of Concept (POC) comparisons There’s no better comparison than the one you and your team conduct independently. SendBird thinks it’s essential to develop first-hand experience ...
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The future of messaging: neutrality and the universal messaging system

The history of technological attention brokerage is the history of the struggle between Facebook, Google, and everyone else. This article wants to imagine something different in the messaging space. ...
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Why sports media lost Millennials 25 years ago and how it can find them again

When exactly did the media lose Millennial interest? The NFL is ramping up again. The Hall of Fame Game and the first week of pre-season games are behind us. And the start of the regular season is ...
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Messaging: The digitization of human interactions.

Over the years, we've witnessed a growth of an industry like no other: smartphones. The device adoption surpassed anything we've seen in the history of technology, and the single most popular app ...
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Brace for impact from the march of mega messengers!

This is a repost of our original article on ITProPortal It was not long ago that Chris Messina wrote a centerpiece on 2016 being the year of conversational commerce. It was a welcome and accurate ...
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Chat API and messaging SDK, how to pick the right one for your company

It is now a matter of choice As SaaS-based development tools have grown prevalent and have become an industry norm, a rich variety of front and back-end third party tools have emerged, taking care of ...
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