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US-EU-Privacy-Shield

SendBird complies with EU-US Privacy Shield Framework

SendBird is happy to announce that we’re updating our privacy policy to reflect compliance with the EU-U.S. Privacy Shield Framework. You may access SendBird’s certificate here. SendBird is committed to protecting and securing your privacy. To that end, we encourage everyone to read our privacy policy in full. The Privacy Shield Framework ensures the protection …

Alek | RECENT POSTS
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170907_future_messaging

The future of messaging: neutrality and the universal messaging system

Is universal messaging possible? The history of technological attention brokerage is the history of the struggle between Facebook, Google, and everyone else. This article wants to imagine something different in the messaging space. Rather than putting messaging revenue in the hands of WeChat, Messenger, etc., the universal exchangeability of messaging could put this potential revenue …

Alek | CULTURE
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Smile-Mom-pivot-SendBird

From what speckled egg did SendBird hatch? From Smile Mom to SendBird

In just a short history, digital technology went from the internet to the mobile smartphone. From a virtual world separated from our lives to a device integrated into it and carried with us everywhere we go. And yet the tech industry somehow left human communication behind. Fan interaction or listening to a customer’s needs, to …

Alek | CULTURE
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what-is-chat-api

What is Chat API?

A Chat API (Application Programming Interface) provides access to a server infrastructure that provides full features, scalability, and stability needed for real-time chat and messaging. What can you do with Chat API? Since a Chat API is only as important as the service it provides you, it might be more appropriate to ask, “What can …

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chat api retention

How chat API boosts customer retention in mobile apps

How can a chat API boost customer retention in mobile apps? Ever since the precipitous rise and fall of “app installs,” or acquisition, as the main metric for mobile companies, product owners and marketers have focused their efforts on customer retention. Here are some numbers you’ll see cited all over the internet: roughly 1 out …

Alek | CUSTOMER SUCCESS
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20170801_blog_human_touch

Messaging: The digitization of human interactions.

Over the years, we’ve witnessed a growth of an industry like no other: smartphones. The device adoption surpassed anything we’ve seen in the history of technology, and the single most popular app people use on smartphones is messaging. With a minimum social group (MSG) factor of 2, you only need one other person in your …

John | INSIGHTS
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March of conversational interface

Brace for impact from the march of mega messengers!

This is a repost of our original article on ITProPortal It was not long ago that Chris Messina wrote a centerpiece on 2016 being the year of conversational commerce. It was a welcome and accurate prediction needed by all of us. In the past year, we, at SendBird, have seen customers with transactional businesses pursuing …

Yaekyum | INSIGHTS
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How to build an Android chat app

How to build an Android chat app using a chat API

Once the exclusive realm of large tech companies, messaging apps are becoming more ubiquitous because of the rise of chat API. This tutorial will enable you to create a messaging app from scratch, with only a few hundred lines of client-side code, and without the need for a server or even registration. This guide will be …

Terry | ENGINEERING
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How-to-write-well

A Guide to Writing API Documentation

Sharing innovative code has benefited software development since its inception. However, developers often overlook the documentation that accompanies code. The role of documentation is hardly trivial. Documentation engages the community and piques its curiosity with a product that would otherwise look like endless lines of incomprehensible code. The documentation then decodes the code, so to …

and
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