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How to build an Android chat app using a chat API, Part 2: Channel List

1.0 Introduction In our earlier tutorial, we covered how to create a basic chat application that allowed you to login to SendBird with a user and to chat in a preset channel. For a real application, ...
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Implementing a UX design process from the ground-up for an Enterprise SaaS product

Although designers can easily search for design processes or methodologies across the internet, it can be difficult to create a process from scratch that fits into a high growth business environment, ...
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Implementing Single Sign-on (SSO) for a product dashboard

SSO offers a user the ability use a single credential to allow access to several inter-related or integrated systems of software. Given that companies use 16 SaaS applications on average, it is clear ...
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4 more tech unicorns in APAC using SendBird's chat solution

In late 2017, we had the chance to share our work with some of the top tech unicorns in APAC like GO-JEK, Traveloka, TMON and more. Over the last two years, we've been fortunate to work with even ...
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Customer Success vs. Service - When Customer interactions become proactive

 Unless you've been living under a rock for the last 5 years, I’m sure you've heard the term “customer success” before. But what does it mean exactly? Some think it means customer service, some think ...
Ace
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Announcing $52 million Series B Funding

Our News: we’re excited to announce that we’ve raised $52 million during our Series B round. ICONIQ Capital led the round with participation from all our investors in Series A, bringing our total ...
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How Happyfresh uses SendBird to deliver the best quality groceries

Happyfresh is Southeast Asia’s first and fastest-growing grocery delivery provider. The on-demand company is currently available in Indonesia, Malaysia, and Thailand and offers more than 100,000 ...
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HIPAA, privacy, and the future of healthcare communications solutions

The recent calls at Davos for global oversight of Tech companies; General Data Protection Regulations (GDPR) in the EU; Facebook’s cascading privacy blunders and the resulting FTC investigation; ...
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How Ruangguru uses SendBird to connect millions of students to tutors

Indonesia’s leading education startup, Ruangguru, provides innovative ways to help the 50+ million students in Indonesia find better learning solutions. Ruangguru serves over seven million registered ...
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SendBird adds SOC2 Type 2 Report to HIPAA, ISO27001, and GDPR in less than a year

SendBird is elated to announce that it has received a SOC2 Type 2 report for successfully completing the SOC2 examination, demonstrating to its customers that it upholds the highest standards for the ...
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