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what-is-chat-api

What is Chat API?

Chat API (Application Programming Interface) provides access to the server infrastructure that provides full features, scalability, and stability needed for real-time chat and messaging.   What can you do with Chat API? Since a Chat API is only as important as the service it provides you, it might be more appropriate to ask, “What can …

John | INSIGHTS
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chat api retention

How chat API boosts customer retention in mobile apps

How can a chat API boost customer retention in mobile apps? Ever since the precipitous rise and fall of “app installs,” or acquisition, as the main metric for mobile companies, product owners and marketers have focused their efforts on customer retention. Here are some numbers you’ll see cited all over the internet: roughly 1 out …

Alek Jeziorek | CUSTOMER SUCCESS
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20170801_blog_human_touch

Messaging: The digitization of human interactions.

Over the years, we’ve witnessed a growth of an industry like no other: smartphones. The device adoption surpassed anything we’ve seen in the history of technology, and the single most popular app people use on smartphones is messaging. With a minimum social group (MSG) factor of 2, you only need one other person in your …

John | INSIGHTS
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How to build an Android chat app

How to build an Android chat app using a chat API

Messaging apps, once the exclusive realm of large tech companies, are becoming more ubiquitous due to the rise of chat APIs. This tutorial will enable you to create a messaging app from scratch, with only a few hundred lines of client-side code, and without the need for a server or even registration. This guide will be …

Terry | ENGINEERING
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How-to-write-well

A Guide to Writing API Documentation

Sharing innovative code has benefited software development since its inception. However, developers often overlook the documentation that accompanies code. The role of documentation is hardly trivial. Documentation engages the community and piques its curiosity with a product that would otherwise look like endless lines of incomprehensible code. The documentation then decodes the code, so to …

Terry | ENGINEERING
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Android-chat-tutorial

Android Chat Tutorial: Building a Messaging UI

Despite their growing prevalence, chat and messaging apps continue to be tedious to implement. Official documentation is non-existent, while unofficial tutorials are scarce and generally outdated.     Colorful chat bubbles filled with text, images, even playable media–how do they do it? The answer is surprisingly simple: RecyclerViews, coupled with the ViewHolder pattern. This tutorial …

Terry | ENGINEERING
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In-app chat use cases

In-App Chat and Messaging Planning Guide: Use Cases and Best Practices

We began the first two chapters of in-app chat planning guide with chat platform fundamentals and characteristics of chat and messaging. This article will cover the third chapter of in-app chat and messaging planning guide: in-app chat use cases and best practices. In-app chat and messaging planning guide Chat platform fundamentals Characteristics of chat and …

Yaekyum | RECENT POSTS
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In-app chat planning guide

In-App Chat and Messaging Planning Guide: Where Should We Start?

Recently, the words conversational interface, conversational UX, in-app chat, and many other variations of them have been ringing in my ears more than ever before. Nowadays, it is not an exaggeration to say that if you have an online business or are considering a digitalization of your service, conversational interface (chat and messaging) is a …

Yaekyum | RECENT POSTS
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SendBird Feature Update

SendBird Feature Update – Feb. 16, 2017

A long-awaited update to SendBird’s features As both a company and a service, SendBird is constantly evolving. We’d like to share the new things we’ve been working on over the past few weeks!   New features Note that the changes listed below are incorporated in our latest SDK versions. Please upgrade in order to take …

Terry | NEWS
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