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2016 Global Mobile Concierge Service Industry Landscape

Chris Messina wrote that conversational commerce is a becoming a major trend of 2016. It’s still early but we can learn the benefits and pitfalls of having conversational interfaces from mobile concierge services. 1. Mobile Concierge Service 1.0 “Hotels are expected to use a mix of on-site and mobile concierge services in the future.” — Global Trends …

Mark | INSIGHTS
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chat bot

Top 5 Mobile Service Areas for Chatbots and Conversational UI

Chatbots and Conversational UI are the Future: 5 Mobile Services That Are Ahead of the Curve Humans have had conversations since our brains developed the ability to express ourselves through language. Our thoughts, behaviors, and relationships are centered around the conversations we have in life. When building products, we discuss ideas and devise solutions with …

SendBird | INSIGHTS
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conversational commerce

3 Best Ways to Implement Conversational Commerce

Messaging is the future. From mobile commerce to conversational commerce, if you’re not adopting some kind of mobile conversations in your business you will be behind. Messaging apps have surpassed social networks. From LinkedIn to Airbnb’s messaging features, all signs point to in-app messaging being an integral part to all businesses mobile commerce. Mobile commerce …

SendBird | INSIGHTS
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Redwood City Startup, SendBird.

We’re moved to Redwood City and now become a Redwood City Startup! SendBird has found a new nest in Redwood City! During our days at Y Combinator, being able to focus solely on our customers and the product was what kept us growing fast. That’s why we’ve decided to move our office from the busy San …

John | NEWS
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SendBird at Y Combinator Demo Day Startup

SendBird is Top 3 Y Combinator Demo Day Startup

SendBird is selected as the top 3 fastest growing Y Combinator demo day startup for its W16 batch. We are super excited that Mattermark ranked SendBird as the top 3 fastest growing among Y Combinator W16 startups! Now that our demo day is over, we’re back to day-1. 🙂 We ranked this batch of Y Combinator companies …

John | NEWS
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Migrating to Amazon RDS Aurora

In the first place we used MariaDB 10 for main persistent storage. It is not just a drop-in replacement for MySQL but also provides better performance through the XtraDB engine so we didn’t have any performance issues. However we did face some problems regarding service that we thought would be solved if we moved to …

Harry Kim | ENGINEERING
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Tutorial: Build a Messaging App Using React Native

Build a Messaging App Using React Native using SendBird This tutorial is based on SDK 2.0 outdated as of Sep. 2016.  Please refer to the updated sample built with SDK 3.0 here React and React Native is gaining a lot of momentum these days. For this tutorial, we’ll quickly build a messaging app using React Native with SendBird’s JavaScript SDK. 1. …

James Kim | ENGINEERING
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Y Combinator's Lesson: A Focused Culture for Growth

Y Combinator’s Focused Culture for Growth

One thing I’ve noticed going through Y Combinator was how consistent were the messages repeated by the partners, the staffs, and the alumni network. As a startup founder, you should do two things: “write code and talk to users.” The more recent version is: “build product, talk to customers, and exercise” – which I think …

John | CULTURE
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